This is my 55th stay at Matrix. I frequently come here in the last two years and it's my go to place in Edmonton. Last summer I stayed for almost a whole month and Matrix never fails my expectation. They sure know how to keep a customer. This time around I flew in very late, around 3 am and the staff accommodated me like a Queen. Young gentleman that works night shift at the front desk remembered me and gave me a decent upgrade as a loyalty customer. Stays in Edmonton don't get better then this. Location is fantastic, close to all decent restaurants and night life and this hotel has nice, clean and spacious rooms for conferences and meetings during which I always had an amazing experience.
Marija
febbraio 2024
Room was nice, a good size and a nice big bed. Breakfast was really good but a little on the expensive side. Bathroom was nice and tub was big. Hotel was in a good location as well.
Evan
dicembre 2024
The location is definitely one of the highlights. The staff was very attentive and quick to answer any questions or requests. I also liked the breakfast, good options and a fair price for being a buffet.
Hilário
luglio 2024
Decent breakfast, staff were friendly. The location is near the main road and close to train station. There is a Starbucks outlet just below.
John
dicembre 2024
The yummy prosseco and chocolates in our room upon arrival The use of robes and slippers.
Miranda
dicembre 2023
Location was great as it’s right downtown.
Kietha
giugno 2024
•the STAFF! Debra & the lovely girl with the colorful hair (so sorry I’ve forgotten your name) •the RESTAURANT! Arnel, Corinna & Retial in the evening. Sophia, Jerilyn & Raymond in the morning. The complimentary breakfast is like nothing you’ve seen and the complimentary glass of wine in the evening followed by a fantastic meal absolutely made our stay. Thanks for spoiling us and we look forward to seeing you all the next time we find ourselves in Edmonton!
Nigel
marzo 2023
The Reception Staff was excellent, there was a problem with my initial Reservation, but the Front Office Staff made the problem go away and I was grateful for their inguienity. My suite was very clean and had everything I needed. We went to the Oilers game at Rogers , 18 minute walk, but opted for a cab for $7. The room was nicely furnished I drive a large truck and didn't find parking to be a problem, parking spots sre tight but once I parked, either walked or took a Cab. Breakfast was so/so but free
Valleydweller
febbraio 2023
The bed was extremely comfortable, except for the frame which can catch you unaware on the corners. The room temperature was perfect for sleeping, and we weren't disturbed by fan noise. The breakfast was very good, although for the price we paid to stay overnight, I think it should have been included.
Ruth
ottobre 2024
Hospitality of the staff and even though we stayed for a few days, housekeeping made sure that every day they get to clean our suite while we're out. We didn't need to ask for that.
Anonymous
aprile 2023